Contact
Staff access
The Potrait portal is restricted to authorised Potrait Solution staff. If you work with Potrait Solution, speak to your usual contact there.
Portal
Using the staff portal
What staff need to know about getting in and staying in.
Signing in
Sign in with the staff email address and password issued to you. Sessions last eight hours and are verified on the server for every request.
Getting an account
Accounts are created by an administrator. There is no public registration and no self-service sign-up, because the platform holds live financial records.
Access and roles
Your role decides what you see. Ask your administrator about access, a password reset, or a role change.
Reporting a problem
Report a suspected security problem, an incorrect posting, or a portal fault to a Potrait Solution administrator through the agreed internal channel — never through a public one.